Data We Hold and Why We Hold It
We collect the information you provide at registration — your name, email address, mobile number and account credentials. When you make a deposit or withdrawal through JazzCash, Easypaisa or Raast, our payment processor captures the transaction reference and wallet identifier needed to match funds to your
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account. We do not store full payment credentials on our servers. We also collect device and session data — your browser type, IP address and pages visited — to detect unusual access patterns and keep your account secure. If you contact our support team, we keep
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a record of that conversation to resolve your query and improve how we handle similar issues. Data we hold is kept only as long as your account is active or as required to meet obligations that apply where local law permits. You may request a copy
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of your data, ask us to correct it, or request deletion by writing to our data contact address. Availability of certain account features depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.